Customer Satisfaction

“Many thanks for your assistance with M.`s treatment and claims over the past years. Globality`s process has always been smooth and efficient – and we should know as we’ve submitted plenty!”

Nigel H., Hong Kong, YouGenio

“The service is good, however my friends are mostly aged 50+ and rarely change health insurance. If asked I would recommend Globality. I discussed this topic with colleagues in Dubai where the service is really good.”

Thomas P., United Arab Emirates, recommendation score: 4/10

“I am satisfied with the quality/price ratio. Fortunately, in the time I have had the assurance I have hardly had to use it.”

Manuel P.D.d.R., YouGenio World, Chile, recommendation score: 8/10

“I received good service so far. Those not covered by the insurance is being explained. Response is acceptable to me. There is only one instance where the process of payment got missed. But after my call, I got the payment right away.”

Michael M., Germany, YouGenio, recommendation score: 10/10

“Getting my claims for reimbursement processed is very easy and fast. The process is seamless and intuitive.”

Konstantin I., Bulgaria, CoGenio, recommendation score: 10/10

“When we needed Globality they were there for us and paid all expenses of my wife’s operation in a private hospital without any problems. I would highly recommend this Health Insurance.”

Rainer D., Cyprus, YouGenio, recommendation score: 10/10

“Good level of reimbursement – Usually quick. Sometimes a bit slow to get approval on specific quote. But overall very good.”

Virginie P., Arab Emirates, CoGenio, recommendation score: 9/10